Digital payments could negatively affect luxury goods industry:
Survey
About 68 percent of the respondents to the
survey, said cashless transactions would pose a huge challenge to the
luxury industry.
While digital payments
may be a boon&for various industries such as e-commerce, it could lead
to a setback in the luxury goods industry, according to a new Luxury
Connect report.
About 68 percent of the respondents to the survey said cashless transactions would pose a huge challenge to the luxury industry.
The
respondents included top-level executives across various segments of
the luxury sectors and store managers of leading brands
"Luxury
is typically dependent on cash transactions to meet its high value –
high ticket customers. It will be even more difficult initially to
convert clients towards, cashless transactions,"
The
move to cashless transactions was mainly led by the government's move
to ban high denomination currency notes last year in November.
The
survey also found that 73 percent of the industry professionals voiced
that the immediate impact on their sales have been negative post
demonetisation
In the luxury industry, the jewellery segment was
the worst hit by demonetisation, with 51 percent respondents from that
segment saying their sales were severely affected. This was followed by
the real estate and automobile industry with 30 and 8 percent
respondents from those industries feeling the negative effects of the
cash ban.
While respondents believe the long term impact of the
cash ban may be positive, around 41 percent of the business owners have
reported a sales dip ranging between 20-40 percent in the immediate
aftermath of the cash ban.
Before demonetisation, most respondents said that they received equal amount of payments from cash and card
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